🛡️ Safe and Responsible Gaming

hibajivip Responsible Gaming — Your protection is our priority

hibajivip believes entertainment is meaningful only when it is controlled and safe. Our responsible gaming guidelines will help you play within healthy limits.

Our Commitment

hibajivip is committed to creating an enjoyable and safe environment for bettors in Bangladesh. We believe responsible gaming is not just a rule — it is a way of life. Entertainment should stay as entertainment; it should never be a source of financial stress or mental hardship.

A strict 21+ age limit applies on our platform. Only individuals aged 21 or above may create an account and play at hibajivip. We are especially mindful about protecting minors.

Important reminder: Gambling is entertainment, not a way to earn money. Stop playing to recover lost money and seek support.

Key Responsible Gaming Tools

21+ Age Limit

hibajivip is for individuals aged 21 and above only. Age verification is mandatory at the time of account registration. This platform is strictly prohibited for minors.

Deposit Limit

Set your own budget. Protect yourself from overspending by setting a daily, weekly, or monthly deposit limit. Contact live chat to set your limit.

Time-Out Feature

Take a temporary break. Activate a time-out for 24 hours up to 6 weeks. During this period your account will be locked and no betting will be possible.

Self-Exclusion

Need a longer break? Apply for self-exclusion to keep your account closed for 6 months or more. Contact the support team to get started.

Session Timer

Monitor the time you spend in each gaming session. Long sessions increase mental fatigue — take regular breaks and play with a fresh mind.

24/7 Support

hibajivip's Bengali 24/7 live chat support is always ready. Do not hesitate to talk about gaming concerns — we are here to help.

Warning Signs of Problematic Gaming

If any of the following signs appear in you, take a break immediately and seek support.

01
Chasing losses: Repeatedly placing bets to recover previous losses is a dangerous habit.
02
Spending beyond your budget: Using money meant for everyday expenses on gaming is a sign of concern.
03
Hiding it from family and friends: If you feel the need to keep your gaming activity secret, that is a sign of a problem.
04
Anxiety and restlessness: Feeling restless or irritable when you cannot play is a sign of dependency.
05
Neglecting work or studies: Ignoring daily responsibilities because of gaming is an important warning sign.
06
Gaming on borrowed money: Investing borrowed funds or taking on debt to gamble must be stopped.

Keep Yourself Protected

Set a Loss Limit

Decide on a specific amount after which you will automatically exit a session. This limit will protect you from placing excessive bets in the heat of the moment. Our live support team will help you activate a loss limit.

Weekly Budget Planning

Set aside a fixed budget for entertainment each week and commit to not exceeding it. The minimum deposit at hibajivip is ৳200 — it is possible to enjoy yourself even on a small budget.

Breaks and Rest

Take at least a 15-minute break after every hour of play. Physical activity, spending time with family, or pursuing other hobbies are effective ways to reduce gaming dependency.

Seek Professional Help

If you feel you are losing control over your gaming, speak with a mental health professional. hibajivip's support team is also ready to guide you in the right direction. Email us at: [email protected]

How to Apply for Self-Exclusion

1

Contact Live Chat

Open hibajivip's 24/7 Bengali live chat and tell the support agent that you want self-exclusion.

2

Choose the Duration

Select one of the following: 6 months, 1 year, or permanent exclusion. The period can be extended but cannot be shortened.

3

Verify Your Identity

For security purposes, the support team will verify some details of your account.

4

Account Lock Confirmation

After the application is processed, your account will be locked and no betting or deposits will be possible.

5

Follow-Up Support

During the exclusion period, you can reach us at any time by emailing [email protected].

Minor Protection Policy

hibajivip strictly prohibits use of the platform by anyone under 21 — not just under 18. We believe keeping children and teenagers away from gambling is a social responsibility.

If there are children or teenagers in your household, take the following steps:

Keep your password private: Never share your hibajivip account password with any minor members of your family.
Use device locks: Keep a password or biometric lock active on your phone or computer.
Log out: Always log out of your account after use, especially on shared devices.
Disable auto-saved passwords: Turn off password saving on any browser used by multiple members of your household.

Responsible Gaming FAQs

Contact our support team via live chat and let them know your preferred daily, weekly, or monthly deposit limit. We will apply the limit to your account promptly. The minimum deposit at hibajivip is ৳200.

A time-out is a temporary break — usually from 24 hours up to 6 weeks. After this period, the account is reactivated automatically. Self-exclusion is a long-term measure — at least 6 months or more — and remains in effect until it is actively lifted.

When you apply for self-exclusion, you will be given the opportunity to withdraw any balance remaining in your account. The minimum withdrawal is ৳800 and the process is usually completed within 15 minutes to 2 hours.

If you repeatedly play to recover lost money, spend beyond your budget, hide your gaming from family, or feel restless when you cannot play — these are clear signs of problematic gaming. In this situation, please reach out via live chat for support immediately.

Yes. Age verification is mandatory when registering at hibajivip. Our 21+ policy is strictly enforced. If an account is suspected to belong to a minor, it is closed immediately and the associated balance may be forfeited.

Contact us directly via hibajivip's 24/7 Bengali live chat or by email at [email protected]. Consulting a professional mental health specialist is also the most effective step you can take.

Play responsibly and enjoy yourself

Play at hibajivip within safe limits. We are always by your side for any support you need.

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