hibajivip Terms and Conditions

1 General Terms and Conditions

By using hibajivip ("we", "platform") you ("user", "member") agree to all the rules and terms and conditions set out below. These terms and conditions form a binding legal agreement between you and hibajivip. If you do not agree with any part of these terms and conditions, please refrain from using the platform.

These terms and conditions apply to all services, games, promotions and transactions on hibajivip. "Services" refers to the hibajivip website, applications, game lobby, sports betting section and all related features.

2 Eligibility and Registration

2.1 Age Eligibility

To open an account and play games on hibajivip you must be 21 years of age or older. We may request valid identification for age verification at any time. Accounts belonging to minors will be closed immediately and all deposited funds will be forfeited.

2.2 One Account Policy

Each user may open only one account. It is strictly prohibited for the same person to operate multiple accounts. If multiple accounts are identified, all accounts will be closed and all balances may be confiscated.

2.3 Registration Information

At the time of account registration you must provide accurate, complete and up-to-date information. Opening an account with false information is a violation of the terms and conditions and may result in the account being closed.

• Full name (as per national identity card)
• Active mobile number or email address
• Date of birth
• Preferred payment method details

3 Account Management

3.1 Account Security

It is your responsibility to keep your hibajivip account login details (username and password) completely confidential. You are personally responsible for all activities carried out from your account. Allowing anyone else to use your account is prohibited.

3.2 Password Protection

Use a strong password and change it regularly. If you suspect that someone else has obtained your account details, contact our live chat support immediately.

3.3 Verification (KYC)

hibajivip reserves the right to verify your identity at any time. Any one of the following documents may be requested for verification:

• National Identity Card (NID)
• Passport
• Driving licence
• Proof of ownership of payment method

Withdrawal processing may be suspended until verification is complete.

4 Deposits and Withdrawals

4.1 Deposit Rules

The minimum deposit amount on hibajivip is ৳200. Funds deposited must be sent from your own account only — funds sent through a third party are not accepted.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests typically take 15 minutes to 2 hours to process. Withdrawals will be sent only to the payment method used for the deposit.

4.3 Accepted Payment Methods

hibajivip supports the following payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank transfer (including Dutch-Bangla, City, BRAC, Islami and Sonali Bank)

Transaction fees may apply in accordance with the relevant payment provider's policy.

5 Bonuses and Promotions

5.1 Welcome Bonus

hibajivip offers new members a 120% first-deposit bonus of up to ৳20,000. For example: depositing ৳1,000 gives a ৳1,200 bonus for a total balance of ৳2,200; or depositing ৳34,000 gives a maximum bonus of ৳20,000 for a total balance of ৳54,000.

5.2 Wagering Requirement

All bonus funds must meet a 25x wagering requirement before withdrawal. This means that if you receive a ৳1,200 bonus, you must place a total of ৳30,000 in bets before withdrawing.

5.3 General Bonus Terms

• Bonus offers are valid for a specific period — the bonus is cancelled when the period expires.
• A user may not claim a specific bonus offer more than once.
• Operating an account for the purpose of earning bonuses is a violation of the terms and conditions.
• hibajivip reserves the right to cancel or modify any bonus.
• Free bets or special promotional bonuses may have their own separate terms.

8 Privacy and Data Protection

8.1 Data Collection

hibajivip collects your personal information solely for the purposes of providing services, verifying identity and fulfilling legal obligations. We never sell your information to third parties for commercial purposes.

8.2 SSL Encryption

All your personal and financial information is protected by SSL encryption technology. hibajivip is committed to protecting your information as a secure and reliable platform.

8.3 Cookie Policy

hibajivip uses cookies for the smooth operation of the website. Disabling cookies in your browser settings may cause some features to stop working. For more details, please read our Privacy Policy.

9 Limitation of Liability

9.1 Service Limitations

hibajivip always strives to provide uninterrupted service. However, service may be temporarily disrupted due to maintenance, technical issues or unforeseen circumstances. hibajivip is not responsible for any loss arising from this.

9.2 Third-Party Liability

hibajivip is not responsible for any loss caused by issues with payment providers or game providers. The relevant provider's own terms and conditions apply to third-party services.

9.3 Betting Outcomes

Gaming and betting activities carry financial risk. hibajivip accepts no liability for your betting outcomes or financial losses. Play responsibly and only bet what you can afford to lose.

10 Dispute Resolution

10.1 Complaint Process

For any dispute or complaint, please first contact our 24/7 live chat support. The support team will work to resolve your issue promptly.

10.2 Formal Complaint

If the matter is not resolved through live chat, send a detailed complaint by email to: [email protected]. We aim to respond within 48 hours.

10.3 Final Decision

In all disputes, hibajivip's server logs, game history and transaction records will be considered the final evidence. The decision of hibajivip management on such matters is final and binding.